CLIPARY Support and Refund Information
Reference translation for convenience. If this translation differs from the Korean original, the Korean original prevails to the extent permitted by mandatory law.
Revised: 2026-10-24 · Applies to: free distribution and optional voluntary support
Free software
CLIPARY's own features are free and require no paid license purchase or activation. Because no app usage fee is charged, the free download or use itself creates no amount to refund. This information does not remove rights concerning any transaction actually paid for in the past.
Nature of support
Support is optional; features and conditions of use are the same without it. No feature unlock, ad removal, priority support, specific update or publication of source code is promised in exchange for support. Support is not represented as an investment or tax-deductible charitable donation.
Current support route and refunds
The SelzyStudio Ko-fi page accepts optional one-time support for development and maintenance of multiple free software projects. Ko-fi one-time-tip platform fees are configured at 0%; PayPal processing, conversion and other applicable fees remain separate. Check the recipient, amount and currency before paying. Monthly support is off. This Korean PayPal route does not support domestic Korean payments.
Payments go to the operator's connected PayPal account rather than a Ko-fi balance. After checking the transaction, the operator handles refunds through Refund in Ko-fi Payments & Orders or My Supporters, or PayPal's official refund process. Send requests to selzystudio@gmail.com. For unauthorized payments and similar issues, you may also use PayPal or the card issuer's dispute process. Applicable provider conditions and law govern eligibility, deadlines, fees and timing.
Cancellation and refund requests
After a support payment method is opened, requests concerning an incorrect amount, duplicate payment, unauthorized payment or other cancellation/refund reason may be made as follows.
- Use the cancellation, refund or dispute procedure of the platform identified on the actual payment screen and receipt. For recurring support, you can cancel future payments through that platform.
- If the operator's assistance is needed, email selzystudio@gmail.com with the payment platform, transaction number or payment date/time and amount, a reply contact and your reason. Do not send full card numbers, passwords, verification codes or account sign-in details.
- The operator will check the transaction, reason, applicable law and platform policies and explain whether and how the request can be processed. Actual refund timing, currency and fees will be explained according to the payment provider's conditions.
Refunds are not categorically denied merely because you launched the app or time has passed since a support payment. Where applicable e-commerce, consumer-protection or other law grants withdrawal, return of unauthorized or erroneous payments, remedies for defects or misdescription, or compensation, those rights prevail. This information does not require you to waive statutory rights.
If the operator later sells separate paid features or digital rewards, their transaction terms must first be explained separately from support. The current free-distribution/support information is not used as the terms for such sales.
Previous paid licenses
If you actually purchased a Pro license for a previous version, the contract and representations at payment, platform policies and applicable law will be reviewed individually. Making the app free does not arbitrarily convert previous payments into support or extinguish existing refund and contractual rights. Send only the minimum information needed to identify the transaction when contacting us.
Contact and disputes
Operator: 셀지스튜디오 (SelzyStudio) · Public contact: +82-10-9262-4374 · Email: selzystudio@gmail.com
Consumer disputes unresolved by discussion may use relevant bodies such as the Korea Consumer Agency, subject to their requirements, or courts with jurisdiction. Microsoft does not solicit or sponsor CLIPARY support payments.
Voluntary KakaoPay support within Korea
Voluntary support is received under the SelzyStudio operator’s personal name. The recipient shown on the transfer screen is 신상미. Scan the photo-free QR in the app or support page with KakaoPay on your phone, check the recipient and amount, and initiate the transfer yourself. App features are unchanged by support. Microsoft does not solicit or organize this support.
For an incorrect transfer or return request, contact selzystudio@gmail.com. The operator checks actual receipts and the applicable KakaoPay transaction procedure to determine whether a return is possible. Automatic cancellation or return is not guaranteed. Passwords and verification codes are not requested.